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TeamIQ

#team-building

2 posts

When to Hire a Second Producer: The Capacity Math Play

You hired your first CSR. You are writing and the leads keep coming. Now you need a second producer. Here is the math that tells you exactly when.

The 90-Day Onboarding Plan That Keeps New Producers

Only 29.8 percent of unvalidated producers ever reach validated status. The ones who make it had a plan that went further than a desk, a login, and a phone book.