#team-building
Adding people to an agency without breaking what already works: the 90-day onboarding plan that decides whether a new producer stays, and the capacity math that tells you when the next seat is genuinely earned.
2 posts
When to Hire a Second Producer: The Capacity Math Play
You hired your first CSR. You are writing and the leads keep coming. Now you need a second producer. Here is the math that tells you exactly when.
The 90-Day Onboarding Plan That Keeps New Producers
Only 29.8 percent of unvalidated producers ever reach validated status. The ones who make it had a plan that went further than a desk, a login, and a phone book.