#teleteam
What a TeleTeam has to produce to pay for itself: the daily dial floor a caller has to clear before the math works at all, and the activity metrics that show whether those dials are turning into quoted business.
3 posts
Offshore Dialer Cost Math: Callers for a Dime a Dial
An offshore caller costs under ten cents a dial. A US caller costs three times that, and manual dialing makes it sixteen. Here is the real labor math.
What Should a TeleTeam Caller KPI Dashboard Actually Track?
Most caller scorecards track the wrong numbers. Four input metrics tell you whether your frontline dialer is an asset or a slow leak.
Why 500 Dials Per Caller Is the Absolute TeleTeam Floor
The 500-dial daily minimum is not ambition. It is the math that makes the TeleTeam model work. Here is why a power dialer is non-negotiable and what happens when you skip it.