#agency-systems
2 posts
First-Swing Post-Sale Check-In Call to Stop Cancellations
The 48-hour check-in call stops new business from canceling in month one. Here is the script, the timing, and the review ask that locks the deal.
Closer Talk Time: The One KPI That Predicts Closed Business
Talk time is the input metric that predicts a closer's closed business weeks before premium shows up. Here is the number to track and what it means when it stalls.