#agency-growth
2 posts
The Solo Agent Guide to Making Your First Hire Without Breaking Everything
Solo P&C agent making your first hire? Start with a CSR, not a producer. Here is the order, the budget math, and the signal your book gives when it is time.
The Year 5 to 10 Wall: Why Your Agency Ops Are Breaking and It Is Not Your CSR
The operational ceiling between year 5 and 10 is not a people problem. It is a systems problem. Here is the pattern and the fix.