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3 posts

DISC Will Not Tell You Who to Hire But It Will Tell You How to Lead Them

DISC describes behavior, not performance. Using it as a hiring filter misses the point. Here is how to use it where it actually works: daily management.

Why 69 Percent of Your Team Is High-S and Why You Need a Few High-Ds

Insurance agencies skew heavily toward high-S profiles: steady, service-oriented, process-driven. That is mostly a feature. But a team without any high-D is a team without anyone willing to push.

The CSR Who Will Not Challenge a Prospect After 6 Years: A DISC Case Study

After six years, she still will not introduce a product the client did not ask about. Most owners assume it is a motivation problem. DISC data says it is almost always something different.